How does your business use technology to manage HR?
Your business may be managing some of the processes on paper, or maybe you work from a mix of cloud-based software and spreadsheets to get the job done. Despite your approach, the HR tech landscape is evolving rapidly. But, how much do you know about how different HR software and systems work? We’ve outlined key players in the HR tech ecosystem and how they interconnect below.
Recruitment / Applicant Tracking Systems (ATS)
Applicant tracking systems streamline the employee hiring process for recruitment. For many businesses, ATS software is a secret weapon for recruiters. Typically used to collect, sort and track candidates throughout the recruitment lifecycle, ATS software can also connect directly to job boards and act as a platform for comms between companies and candidates.
Tax File Number declarations, Choice of Superannuation forms, work eligibility, capturing qualifications and signing contracts – who enjoys managing all of these moving parts for each new hire? We’ll give you a clue: no one. Luckily for HR teams, onboarding software can not only create efficiencies for a lot of this administrative work but impress new hires with a fuss-free onboarding experience that will get them up and running in no time. Typically used to manage the onboarding lifecycle, the best onboarding software will also integrate with your ATS provider.
For industries that rely on skilled workers (like health care, education, labour hire and childcare to name a few) credentialing software helps businesses stay on top of qualifications and licences to ensure the right people are in the right roles at the right times. This helps minimise compliance risk and keeps finance teams well organised when it comes to regulatory and legislative reporting requirements. Employee information on their skills, roles, locations, licenses and induction is captured within this software and can sync between your onboarding and workforce management tools.
Workforce management – this is us!
Workforce management (or WFM) software helps companies plan, manage and stay on top of their workforce efforts. Used across the spectrum from SMEs to blue-chip firms, workforce management software is traditionally used to:
- Manage rosters, schedules and allocate staff to jobs, clients, tasks, shifts or sites
- Capture clock in/clock out information to match actual performance or work data
- Manage award, pay rules and credentialing
- Capture data for billing or client management
- Capture data for allowances
- Sending data to payroll, finance, billing software
With WFM software HR, Operations and Payroll teams are alleviated of a lot of traditionally manual, paper based processes. Employees are also empowered to submit timesheets, leave requests, clock in and out and communicate with management through cloud-based apps. Next-gen WFM software can also integrate with popular payroll, finance and billing systems to give HR teams a holistic view of finance operations.
As a modern workforce management platform, Ento does all of the above as well as employee onboarding. For businesses, that means your core HR, WFM and Onboarding happens all in one place giving you the oversight and control you need to make informed decisions, fast.
The process that affects every single employee across the business is the most important one to get right! Using payroll software enables companies to manage the payroll process digitally, ensuring employees are paid on time and accurately. Less time using paper = fewer errors (and it’s better for the environment, obviously). These systems help with automating the payment process for finance teams, including leave calculation, superannuation, allowances and tax.
Payroll software is also likely to integrate with other HR tech systems, including WFM, accounting and time and attendance software.
Did you know? Ento also integrates with world-leading payroll platforms, including MYOB, Xero, FastTrack, Sage and Quickbooks.
Accountants and bookkeepers, rejoice! Best-in-class accounting software can alleviate a lot of the manual process finance teams are lumbered with day-to-day. With these systems, businesses can manage bills, expenses and reconciliation and ensure accurate record keeping. Teams may also use this software for reporting and analysis to increase operational efficiency. Accounting software can vary in complexity and functionality based on your business size, and industry.
Keen to see some of our favourite accounting platforms? Check them out.
HR support systems
Human Resource Information System (HRIS)
Does your HR department use HRIS software? Also known as human resource management systems (HRMS), HRIS software is a company’s one-stop-shop for everything related to HR processes. These systems manage learning and staff training, parse data from onboarding and other HR systems and feed into credentialing systems to offer real-time insights on company-wide HR needs, like role changes or promotions.
Learning Management System (LMS)
If you’ve ever completed any kind of corporate training (think OH&S, workplace policies, etc), you’ve likely engaged with a Learning Management System. LMS software helps organise, track, and manage employee training for onboarding and professional development. Typically, LMS software will speak to onboarding and HRIS/HR systems, as well as credentialing software to reflect up-to-date employee training information.
Customer Relationship Management (CRM)
CRM software does what it says on the tin; it’s your #1 tool for managing customer relationships, including documentation, communication, sales data, and the lifecycle of a customer’s relationship with your business. Your sales team will likely be the primary user of a CRM system, and if utilised well, it can capture sales, booking and order data and send information to your billing and WFM platforms.
Point of Sale (POS)
A POS system acts as a lynchpin for consumer-facing businesses. Used to manage customer transactions, POS software captures sale information, price information, and can record transaction volume and footfall across locations. This data can be powerful in helping your business forecast demand, and increase revenue. Ento seamlessly integrates with many popular POS systems to enhance customer experience and maximise profits for businesses just like yours.
Inventory management software helps businesses manage and track inventory for physical goods, including purchasing, sales, and deliveries. Often used by businesses to create efficiencies in the movement of inventory between locations, these systems can also be used to manage the inventory manufacturing process. POS software traditionally syncs to your inventory management system to understand what’s in stock; information can also be transmitted to billing and finance software to better understand stock costs and revenue.
Whether you manage a large client portfolio across sites and locations, or cater 1:1 to a small customer base, billing software assists organisation with their billing and invoicing process. For companies where labour is their product, this information syncs with WFM and recruitment systems, to offer a view on billable time against things like rosters, contracts and timesheets and invoicing. For companies that sell inventory, billing software can integrate with POS and Inventory Management software to understand stock levels and financials.
Where does Ento fit into this ecosystem?
Ento’s workforce management software is a perfect fit for businesses looking to manage compliance, increase revenue & reduce labour costs with a single HR, WFM & onboarding platform. We integrate with existing systems so your teams are spending less time on busywork, and more time adding value to the business.